Frequently Asked Questions

Brew-Rite Coffee products:
We are not affiliated with Brew-Rite Coffee (filters/cleaners), and will not respond to complaints about their products.

Did my order ship?
Tracking info will be emailed when your order ships. Please check your spam / junk email folder. Click here to check your order status.

Can I add items to an order I placed?
If your order has not shipped, simply place another order with a note in the comments to combine with your first order. We will refund shipping accordingly on the second order and ship with the first.

How do I cancel an order?
Send an e-mail to sales@ritebrew.com with your order number to request a cancellation. As long as an order has not shipped, it can be cancelled for a full refund.

Wholesale account:
We do not sell wholesale, sorry.

Mailing Address
RiteBrew.com
1700 Lamers Dr.
Little Chute, WI 54140

Local Pickup
For customers in the area who would like to pickup their order rather than paying for shipping: Local Pickup Info

About Us:
After becoming frustrated with slow shipping times from online suppliers for my own homebrewing, I launched RiteBrew.com in 2010, focusing on fair pricing, accurate inventory counts, and fast order fulfillment. Initially a side-gig to my other site, RiteAV.com, RiteBrew became #1 after selling RiteAV in 2013. I have always been a one-man operation and own 100% of the company. I do not sell on other marketplaces (Amazon, eBay, etc), so when you buy from RiteBrew, you can be confident your money is supporting a small-business.